Lisa Abbott, Director of Product Marketing for Genesys, shares with us what omni channel engagement is, and how it can provide better, more contextual experiences throughout the specific stages of the customer life cycle.
Lisa Abbott of Genesys: Chat on Your Website Decreases Customer Abandonment by Half
Posted by stillwagon428 under MarketingFrom http://smallbiztrends.com 3137 days ago
Made Hot by: robinandy58 on February 29, 2016 9:14 am
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“Martin, I am not that far along yet. When I do get to live-streaming, I am...”
“Peter: I have to check out your post. Where in Sweden are you located?
All...”
“Robert: Have you tested live-streaming and then saving the session as a...”
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