Business success relies on an innovative product or service that effectively catches the attention of your market. But it also relies upon maintaining your reputation and a bond of trust with your customers.
As long as customers have trust in your brand, they will continue to flock to your product or service. That means continued prosperity and longevity for your business.
But what if a major issue arises resulting in the bond of trust with your customers being broken? What can you do to recapture that trust and restore your brand in the eyes of your fans and followers?
What We Can Learn From Chipotle About Rescuing a Brand
Posted by lyceum under MarketingFrom http://smallbiztrends.com 3219 days ago
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