BizSugar.com › Online Marketing › 5 Measures to Evaluate Patient Experience for Urgent Care Centers

Patient experience is important in measuring the success of your urgent care practice and should be a focal point in any healthcare marketing strategy. Without knowing what constitutes good patient experience, you can end up wasting time and resources focusing on vanity metrics. In this article, we’ve eliminated the guesswork and provided five important factors you should measure to determine your urgent care’s patient experience.