For more than 30 years, Crutchfield has been selling car stereos, home theater equipment, and other electronics that are delivered through the mail. Meeting customer service demands has not always been easy, as a recent profile of founder Bill Crutchfield and his company in Inc. explains.
Case Study: Why Crutchfield’s Customer Service Philosophy Sets It Apart
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From http://www.stepbystepmarketing.com 4697 days ago
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