Driving with John Chow – Episode 16 Dealing with Negative Comments | Small business news; tips; networking

Posted by tiroberts under Online Marketing
From http://www.johnchow.com 4137 days ago

Negative comments on your blog. How should you do deal with them? I used to allow negative comments on this blog. Now, I delete them before they even have a chance to show up.

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Comments

Written by bigmoneyweb
4137 days ago

I agree with you TI, responding to the comment right after the first time you read it will only result to commenting war as you call it, its also good to reply back with a positive comment. Thanks for sharing this with the bizsugar community.

Val

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Written by tiroberts
4137 days ago

Awesome video, John.

I’ve had my fair share of negative comments. I think the most important thing to remember with negative comments is to not respond right after you read the comment. Usually you’re angry and if you were to response in the mist of all that emotion you’re not in the right mindset to knowledgeably and effectively reply.

I like to take the comical approach. If it’s a troll or something I’ll acknowledge them with a well thought out response; however, I won’t let it go on to be an ugly commenting war and I’ll use humor to lighten the discussion.

This isn’t my first time visiting your blog, John; however this is my first leaving a comment. I just wanted to say that I’m loving the content that you share and all the effort you put into helping us. It’s really appreciated. :)

I’ll be sure to share this piece with my social circle. Keep the great content coming and I look forward to connecting more with you soon,

Ti

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