If you're in the business of building lasting customer relationships, saying thank you is essential. Without it, you're at greater risk of customer flightand you're a sitting duck for the ...
I'd agree Rico, if and only if the customer has a very easy to find & implement opt-out. It'd actually annoy me to receive incessant follow-ups for what I intended as a single purchase.
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4950 days ago
Duncan
4947 days ago