BizSugar.com › Online Marketing › OurGuide The Ultimate Customer Experience Creator for Maximizing your Hotels Online Momentum

Customers today are seeking a unique experience that goes way beyond the traditional accommodation.

Some Hotels might think Social Media opened a can of worms that is very challenging to control and prepare for. The first aspect of Social Media many Hotels was not able to respond to was engagement.

From the customer’s viewpoint, Social Media gave them more insight into the brand, and they got access to all kind of information at their fingertip.