n today’s age of internet marketing and social media, it works exactly the same... only multiplied by thousands. A single dissatisfied customer review on Yelp, Google Reviews, Twitter, or Facebook will be read by hundreds of users within hours of posting it.
Here are a few ways to respond to..





Comments


Written by delmarvausa
3106 days ago

I absolutely agree! Responding immediately is critical and the longer an annoyed customer waits, the more difficult it is to resolve an issue.



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Share your small business tips with the community!
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Share your small business tips with the community!