BizSugar.com › Online Marketing › Why Asking Patients to Write Reviews Is Actually Essential: A Study

Online reviews have become a key factor of making a decision to go to a healthcare provider, or any business for that matter. In a recent event for their partners, Google provided that 88% of patients use a Google search to find a physician or treatment center and 30% just search directly on a review site. Thus, it is really important for healthcare providers that their online reviews on such platforms are a true reflection of the service that they provide.