BizSugar.com › Products and Services › 4 Startup Founders Share The Best Support Experiences They Ever Received

One great experience can turn a customer into an evangelist. Do a quick search for “Zappos support stories” and you’ll find dozens of great stories the company going above and beyond for customers. There was the bouquet of flowers sent to a customer whose mother was ill. The time a support agent stayed on the phone with a chatty customer for 10 hours and 29 minutes.