Brands need to engage more with their customers

Posted by ctaylorVL under Public Relations
From http://conversation.cipr.co.uk 4267 days ago
Made Hot by: LimeWood on March 26, 2013 3:33 am

Whilst some brands have a dedicated and well-oiled machine to engage with fans, there is still vast opportunity to achieve more. Although 90% of online adults use social media regularly, on any given week the average Facebook user will spend just 0.5% of their time interacting with brands that they are fans of.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by ctaylorVL
4262 days ago

Great Lyceum! Loving the combined takeaway snippet - it works in a paragraph too!

- 0 +

Written by lyceum
4262 days ago

Chris Taylor: Great material! Plenty of food for thought. I want to repeat your conclusion:

"Adopt a social mindset, develop a social expression, be driven by ambition and include key elements."

- 0 +

Written by ctaylorVL
4266 days ago

Hey thanks for the comment Tiroberts :) and I'm glad you liked the post!

- 0 +

Written by tiroberts
4267 days ago

I totally agree. Big brands certainly need to begin engaging more with their customers. It's customer loyalty is built. Thanks for sharing your insights with us on this topic.

Ti

- 0 +