You may be alienating some customers without knowing it. And in this era of instant communication, it’s easier than ever for customers to share their horror stories and damage your brand’s reputation. Use these tips to avoid sending unintended messages while boosting your customer relationship-building efforts.





Comments


Written by emerald.fortalejo
5126 days ago

Authenticity is synonymous to uniqueness, and that's what we really need to help us build our own brand. Because of its uniqueness from the others, it will be refreshing for them, it will became more attractive for costumers.



Written by m4bmarketing
5175 days ago

Good point, although I do query the idea that women are not impulsive shoppers. I think it depends on what they are buying, the price of the product or service and who they are buying for.

Susan



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!