If and when you ever find yourself in a crisis situation, the best thing to do is come clean, admit your mistakes, apologize, and talk about the steps you’ll take to make amends. Most important, though, is that you must truly show a sincere compassion for those you’ve hurt. I’d rate Tiger’s “performance” during his public apology as a C+ since I wasn’t convinced that his statement came from the heart.
Entrepreneurs In Crisis: Don't Be A Tiger
Posted by jsternal under Public RelationsFrom http://www.understandingmarketing.com 5372 days ago
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