BizSugar.com › Resources › Kayako Review – Help Desk Ticket Management for SMBs

Any business benefits from a helpdesk that enables them to deliver multi-channel support to their customers, whether internally or externally.

Kayako offers an affordable and simple way for a business of any size to stay on top of email, manage support requests, offer live chat and self-service to customers. Kayako equips teams with the tools they need to deliver a better, more personal service to each customer, while reducing incoming support requests and response times.

This review will show how Kayako help desk software can manage the daily influx of customer calls, whether starting small or delivering support at scale.