BizSugar.com › Resources › Top 20 Live Chat Software Solutions of 2017

There are dozens of Live Chat Software solutions available in the market today. In this article, we detail the main features and benefits of the top Live Chat Software products in our database to help you shortlist and select the right app for your business needs.

A new method by which businesses interact with site visitors, live chat software assists prospective customers in their purchasing decisions while touring websites. It is likewise used in providing support to customers for products already purchased. This automation tool has greatly revolutionized the way businesses provide customer support, remarkably reducing support agent response times.

More and more large websites have been adopting live chat software as a means to offer support. But this is not to say that live chat software is only applicable to the big guys. Even small and medium size enterprises can take advantage of the benefits being offered by the solution.