BizSugar.com › Social Media › 20+ Social Media Listening Tools Fo Small Businesses - Infographic

A business that is getting serious about its social media marketing presence can’t operate like an average user. You need to go beyond the standard app and start using tools that will help you monitor your brand on a local, national, and global scale.

Being able to gather greater information, and sort through conversations from across the social web is going to help you better understand what you do well, and what needs to be worked. Since the social web is made of so many different platforms you may need to choose more than one of the social media monitoring tools listed below.