4 Things You Should Never Say to Your Customers

Posted by cendrinemedia under Social Media
From http://blog.paper.li 3416 days ago
Made Hot by: NolanGreen on July 12, 2015 11:24 am

Have you ever lost patience while waiting in line because it wasn’t moving fast enough? Or have you felt annoyed after reading a nasty comment directed at you? I know I have.

And I have my limbic system to thank. Also known as the ’emotional brain’, this is the area of the brain that responds to stress and perceived threats. Its influence on emotions and memory is powerful.

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Comments

Written by lyceum
3410 days ago

Cendrine: I wanted to be the "devil's advocate" for a minute! ;) Thanks for your reassuring reply! :)

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Written by LoginRadius
3412 days ago

Great article you have shared here mate :) Handling customers is not that easy and requires some serious effort and patience to keep them happy. The four things you have mentioned in the article are must no to say to your customers as it will freak them out and make them leave.

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Written by cendrinemedia
3410 days ago

Thank you! :-)

And as you said, it's not easy!

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Written by lyceum
3414 days ago

Cendrine: More power to you! Thanks for speaking up against things you should never say to customers! Do you have things that customers never should say to sellers / producers?

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Written by cendrinemedia
3410 days ago

No, as it was an article Paper.li asked me to write for them.

I don't think I would write anything based on the idea you suggested. It's the best way to alienate my audience. ;-)

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