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5 Tips to Manage a Social Media Crisis

Avatar Posted by BizRock under Social Media
From http://socialmediatoday.com 3854 days ago
Made Hot by: profmarketing on May 6, 2014 5:18 pm
Whether a PR crisis stems from an honest mistake or a deliberate attempt to draw negative attention to your brand, here’s what to do when a social media update draws the wrong kind of attention from your fans and followers.


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Written by tiroberts
3850 days ago

Great tips. I've seen several social media crisis, but none as bad as the extremely public meltdown that Amy's Baking Company had from Kitchen Nightmares. I don't know if there's really any repairing that.
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