Prepare Your Business for Social Media Crisis

Posted by hishaman under Social Media
From http://www.famousbloggers.net 4676 days ago
Made Hot by: smallbizwoman on February 4, 2012 4:04 pm

From GoDaddy (twice), to Chapstick, Lowe’s, LA Fitness, Timothy’s Coffee, PayPal, Fontaine Santé, Red Cross, McDonald’s, and the list goes on… This past year has seen a massively wide range of social media crises – both big and small, successful and disastrous.

Learn the basics for preparing your Brand with a Social Media crisis plan.

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Comments

Written by nialldevitt
4673 days ago

Great advice from Melissa! For many companies, the problem remains that they fear social media and then foolishly attempt to ignore it rather than prepare as outlined in this post. Your Response Strategy is critical to ensure that people respond in a calm planned manner, rather than in a reactive way. If you study most social media horror stories, It's clear that there was no plan in place.

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Written by hishaman
4672 days ago

A plan is good way to go with!

Thanks Niall.

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