The Benefits of Facebook Messenger for Small Businesses

Avatar Posted by jondyer under Social Media
From http://dyernews.com 3052 days ago
Made Hot by: luvhealthcare on July 10, 2016 10:51 pm
Over the past few months there's been a lot of talk about messaging application and specifically the advent of chatbots. While it may come as a surprise to some, applications like Facebook Messenger that include chatbot functionality could actually be of great use to small businesses looking to engage customers.





Comments


Written by lyceum
3048 days ago

Jon: Thanks for your answer. Interesting development. Have you seen some positive business examples of this feature in your area?



Written by lyceum
3049 days ago

Jon: In order for a chatbot to be able to communicate with customers, do they need to be connected friends on Facebook?



Written by jondyer
3048 days ago

No. The user just needs to message the bot first and then it can respond and send additional messages until the user unsubscribes.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!