The customer isn't always right

Posted by cendrinemedia under Social Media
From http://socialmediaslant.com 3327 days ago
Made Hot by: kingofcontent92 on October 2, 2015 5:04 pm

Years ago, after releasing what would be my last poetry-only book, a complete stranger approached me on Facebook.

She claimed we knew each other from a long time ago, and proceeded to tell me she lived on welfare. Then, she hit me with: “I know you have a big heart. Could you send me a copy for free?”

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Comments

Written by lyceum
3316 days ago

Cendrine: There Aint No Such Thing As A Free Lunch. Coined by Robert Heinlein.

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Written by fitzenia
3324 days ago

So any business needs to put its people first -- and watch them put the customers first.

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Written by AngelBiz
3325 days ago

If you stop and listen to the feedback every customer provides you will never be able to come up with a successful product. Steve Jobs was famous for not listening to customers. He would not have been able to develop breakthrough products had he asked his customers what they wanted. Most of the time they don't know what they want until they see it.

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Written by cendrinemedia
3317 days ago

I think an important difference to take into consideration is this: there is feedback and Feedback. One is just useless, the rest is constructive.

I only listen to constructive feedback. The rest is just compliments or complaints.

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Written by lyceum
3325 days ago

Cendrine: Thanks for speaking out on this important issue! The customer is not always right and T.A.N.S.T.A.A.F.L! ;)

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Written by cendrinemedia
3317 days ago

What is this acronym?

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