BizSugar.com › Strategy › 7 Ways to Avoid Email Misinterpretation

A study in the Journal of Personality and Social Psychology found people could only correctly interpret the tone and mood of an email half the time. That means if you’re happy all the time, your clients could think you’re upset, irritated, or annoyed half the time.

Since we only have a 50/50 chance of our emails being properly understood, we should make every effort to be as clear as possible when emailing. Here are seven ways to make sure your emails aren’t misread: