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How Measurement Destroys Trust

Posted by d2kd3k under Strategy
From http://trustedadvisor.com 6003 days ago
Made Hot by: on June 16, 2008 12:26 am

There's nothing wrong with measurement per se. But what results from repetitive microscopic measurement tends to be just the belief that people exist for the company—not the other way 'round. Are you killing the very thing you want to measure?

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