The list of corporate management competencies is very applicable to Small Business CEO's and can serve as a basis for evaluation and development. Here is the list:
1. Customer Focus - is able to think like the customer and how their needs can best be served.
2. Emphasis on Quality Service - passionately committed to providing fast and high quality support for customer needs.
3. Diagnosis - casts a keen eye on data and situations to identify and understand discrepancies, patterns, and trends.
The 24 Key Management Competencies
Posted by Becky under StrategyFrom http://smbceo.com 6237 days ago
Made Hot by: on October 17, 2007 8:08 pm
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