Are Your Customers Satisfied? - Using Online Surveys Effectively

Avatar Posted by roseanderson under Strategy
From http://www.smbceo.com 5594 days ago
Made Hot by: on August 2, 2009 4:59 pm
Small businesses are famously agile and attuned to the wants and needs of their customers. But as they begin to grow, or as market conditions begin to change, staying on top of customer requirements can be a tricky feat. If relationships become too tenuous, an aggressive competitor will prey on those weaknesses and poach “at risk” customers.





Comments


Written by ShawnHessinger
5594 days ago

Whether through online surveys or social networking aimed at keeping communications open with customers, it's really important to stay in touch with changing needs.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!