What metrics do you use to manage your business? It’s a common question and for many business leaders, generates common answers. Revenue, Unit costs, Overhead, Operating Profit, Customer Complaints... but many of these are a look back and not a look forward. By not looking at predictive metrics, you may be planning and managing to sub-optimal results.
Leadership Dashboards: How managing the past can hurt your future. -
Posted by LisaWoods under StrategyFrom http://www.managingamericans.com 3737 days ago
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