Most of the focus on customer experience has typically been in a business-to-consumer (B2C) context. However, over the past few years, there has been increased focus on CX in the B2B domain as it is now being recognized as a key competitive differentiator.
The Secret Sauce for SMBs to Win in B2B
Posted by
ivanpw under Strategy
From http://www.smbceo.com 2369 days ago
Made Hot by: deanuk on May 16, 2018 7:41 am
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