With 2.4 Billion ongoing, brand-related conversations among American consumers daily, it's time for companies to think beyond the "customer-centric" marketing model. After all, customers can also be brand ambassadors, PR allies, lead-generation resources, and partners in promotion. ready to engage your customers on a journey from prospects to promoter it's not too difficult, once you understand how the rules have drastically changed. Check out this visualization from SAP on customer engagement.
Three New Rules Of Customer Engagement For Marketing, Sales and Service [INFOGRAPHIC]
Posted by irfanahmad1989 under StrategyFrom http://www.digitalinformationworld.com 3942 days ago
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