BizSugar.com › Strategy › What Small Businesses Can Learn From Big Ones

In this interview with former Thompson Reuters CEO and President Dick Harrington for a post at Harvard Business Publishing we are given a look at how small business and big business differ and what lessons small business leaders can learn from industry titans. Certainly scalability may be the most difficult challenge small businesses must tackle, Harrington says. On the other hand, one of their greatest advantages tends to be the passion of founders and their deep understanding of their customers and market. On the other hand, Harrington says, a commitment to service of customers is always important for a business no matter what the size, Read the rest of the interview here.