BizSugar.com › Technology › 6 Ways to Measure Web Based CRM ROI

Web based CRM software offers a vast improvement on overall cost of ownership. You don’t need to buy and maintain database servers or upgrade end user hardware and web based CRM vendors typically provide better online training and support resources which minimizes the requirement for your staff to spend time supporting end users. Enhancements and updates are typically included so, the subscription fees are consistent over time and as you grow.