As consumer adoption of devices like Amazon’s Echo and Google Home, among others, takes off, companies need to get serious about how this will impact customer engagement. And next year is the year to start figuring it out, according to Eric Bisceglia, VP of Go-to-Market for Voysis, a voice AI platform that enables voice driven natural language instruction, search, and discovery across mobile, web, and devices.
Eric Bisceglia of Voysis: 2018 The Year Retailers Should Integrate Voice Tech into Shopping Experiences
Posted by stillwagon428 under TechnologyFrom https://smallbiztrends.com 2588 days ago
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