Modern CRM is more than the analytics and outbound campaigns. The social CRM movement is gaining strength, and it’s incorporating many social network principles into the customer engagement process.
This post is any eye opener.Square has all potential to act as social CRM. When we can social CRM it means application must connect mobile and got to be interactive to networking sites and got to have ability in transaction. Great great post.

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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!