Understanding how gamification works is one thing, making it a viable option that works in a real-life business environment is something quite different. Here is a pragmatic and simple methodology that will put you on the road to successful gamification as the basis of Service Management is to align IT Services with business needs.
Gamification in ITSM
Posted by yorkecomm under TechnologyFrom http://www.cmsitservices.com 3384 days ago
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