BizSugar.com › Technology › How to implement basic ITIL Change Management?

When a company transitions to a new business model, following an acquisition or restructuring, there is major change which affects employees, customers and the business relationships that both these key stakeholders have within the company and outside. Legislative changes are also an originator for change and while this is more pervasive in the developed economies, it is only a matter of time till it comes to our shores.