BizSugar.com › Technology › Why Should You Integrate a Chatbot with Your Business Website?

Chatbots provide relevant answers to consumers and also ask them relevant questions. Their efficiency can help you identify more leads and boost your conversion rate. Instead of depending on human agents, you should let chatbots take over some of your customer support tasks. With 24/7 chatbot support, you no more need to keep your customer requests on hold. They can handle multiple conversations and answer thousands of customers simultaneously.