The beauty of Zopim Live Chat lies in its seamless user experience. Configuration of the solution is as simple as embedding a JavaScript applet into each page of your website. Zopim chat widget is docked at a corner and helps visitors, only if they need help navigating your site. The real action, however, happens in the backend. Using the configuration specifics, a customer support agent can view invaluable data regarding the visitors such as number of past visits, chats, time on site or pages navigated by them. You can also see specifics pertaining to the visitor’s browser, platform, device, IP address, and their location.
Zopim Review - Simple And Engaging App For Customer Support
Posted by GetApp under TechnologyFrom http://www.getapp.com 4259 days ago
Made Hot by: dianestrutner on April 5, 2013 3:58 pm
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