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Keeping track of your company's online image can be tedious and intimidating. Google Alerts can automatically send you a daily email summarizing what people are saying about you online. You can also monitor your competitors Read More

There have been CRM failures for more than one reason. The better prepared you are, the less likely you will have to deal with it. Here are some questions and points that should be addressed prior to making the leap: Read More

A unique interview with Melissa Pierce founder of Life In Perpetual Beta: A Documentary Fil Read More

Apple CEO Steve Jobs' proclamation last week that Adobe Flash is unnecessary led SmartBrief to recommend that business leaders keep their thoughts to themselves. This post, however, contains 3 reasons why CEOs might want to follow Jobs' lead and be highly vocal when and where they see the need Read More

Watch as I break the seal on the Android Incredible, & share my initial impressions of this device with all the mobile marketing potential it has. Read. Learn. Connect Read More

So some would categorize information related to the importance of adding code to your website that tells user agents (web browsers and search engine spiders) if a page has been modified or not in the web design department and other into SEO services Read More

If you own a professional services practice such as a managed IT business, etc. then you know how important your marketing message can be in getting new clients. Here I offer 3 ways to improve that marketing message as food for thought Read More

Performing routine computer backups is not real high on the list of priorities for most small business owners, but if you use computers enough, you're eventually going to have a crash that results in Read More

In response to a blog I wrote on disaster recovery (DR) planning recently, Una Coleman, a bloggertone colleague asked about practical steps a SME could take in relation to rolling out a DR solution. Read More