MattJanaway commented on the following stories on BizSugar
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“I agree!...”
“It does take a little time to get used to!...”
“Hi, Martin! Kristianstad. And you? Have a great day! /Peter....”
“Nice article....”
“Tone is so important....”
Why Profit Depends on Getting to the Heart of Your Customer Behavior
"Some very interesting points made. The psychology of customer behaviour can make massive differences to the way businesses operate! Thanks for sharing."