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3 Horrible Customer Service Phrases You Should Never Use

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2810 days ago
Made Hot by: MarketWiz on September 6, 2016 7:34 am

These bad customer service phrases are just the worst! Learn why they don't work and what you should say instead to keep your customers happy. Read More

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2 Comment

Pass the Baton: 3 Ways to Delegate Social Media Without Fear

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2810 days ago
Made Hot by: NolanGreen on September 5, 2016 6:00 am

What's the best social media advice we can give? Know when it's time to let someone (capable) handle your social media accounts for you. Read More

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Winter Is Coming (And Online Revenue Comes With It)

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2825 days ago
Made Hot by: SimplySmallBiz on August 23, 2016 2:31 pm

Online revenue spikes during the holiday season. So, what’s a small business owner to do? Here are three ways to survive – and thrive – the holiday season. Read More

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Why You Should Invest in Public Relations for Your Brand

Posted by ShannonW under Public Relations
From https://blog.scottsmarketplace.com 2831 days ago
Made Hot by: leonesimmy on August 15, 2016 7:29 am

Public relations, combined with marketing, makes an excellent addition to your strategy for growth. Here's why it's an essential component for your brand. Read More

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4 Comment

3 Common Customer Complaints (And How to Respond)

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2834 days ago
Made Hot by: Webdev1 on August 12, 2016 12:10 pm

While you can't always prevent customer complaints, you can at least control how you respond to them. Here, get 3 templates for common issues. Read More

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5 Comment

4 Free Small Business Tools You Should Use Right Now

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2845 days ago
Made Hot by: JoshRed on August 3, 2016 9:00 am

To pay or not to pay? Should you use the free or paid version of free small business tools Leadin, Reply, Slack, and Wunderlist? Find out here! Read More

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How You Can Use Pokémon Go to Catapult Your Sales

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2845 days ago
Made Hot by: Webdev1 on August 2, 2016 1:01 pm

Pokémon Go is a great way to attract new customers to your brick-and-mortar store. Read this blog post to learn exactly how you can catch 'em all! Read More

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5 Customer Service Tips From a Disgruntled 10 Year Old

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2845 days ago
Made Hot by: luvhealthcare on August 1, 2016 10:18 am

What can a scorned 10 year old (who has been wronged by a Claw Machine) teach business owners and consumers about customer service? Quite a bit, actually. Read More

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Productivity Apps 101: Get Started with Google Apps, LastPass, and Dropbox

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2852 days ago
Made Hot by: bizyolk on July 25, 2016 5:53 am

Let's explore three great small business productivity apps every business owner should use to make their lives easier: Google Apps, LastPass, and Dropbox. Read More

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What Finding Dory Can Teach You About Being an Entrepreneur

Posted by ShannonW under Marketing
From https://blog.scottsmarketplace.com 2854 days ago
Made Hot by: FutureVision on July 23, 2016 12:22 pm

What can the movie Finding Dory teach you about being an entrepreneur? Find out in this blog post (and learn some helpful tips along the way)! Read More