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Studies show that a small increase in customer retention can increase profits by at least 25%. Learn how to keep loyal customers and boost profits with 5 easy customer retention tactics to increase sales --

These retention tactics can have a huge impact on your bottom line and are also easy to i Read More

There are many different tools you can use to streamline the tracking of your online reputation. Here are four I use every day that help me stay on top of it all. Read More

In today’s competitive world, negotiation is one of the skills that everyone, including a small business owner, should possess. A question that is commonly asked by everybody is “What’s in it for me?” Therefore, if you want to get a good deal out of your negotiation, you must be very clear about wh Read More

Interview with Brian Solis, author of the book The End Of Business As Usual, on how to become a thought leader and influencer, his journey, and more. Read More

Content can be the biggest hurdle to regular marketing for many small businesses. If you suffer from or fear writer's block, then this article offers several places to find relevant content in a pinch. Read More