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To provide this quality of service, Software as a Service (SaaS) and Platform as a Service (PaaS) providers have to be able to detect and respond instantly to any unforeseen events that may affect their service, and resolve problems before anything breaks. In this post we will review how Librato Me Read More

Understanding end users goals and meshing them with cloud technology in the most seamless way possible is driving the next round of cloud innovation. How can cloud computing — in all its forms — better facilitate the digital projects of tomorrow with the least amount of friction? Read More

Review of the new version of TeamSupport customer support and helpdesk software. We look at changes, features, interface and use cases that contribute with speed and customization to this customer support platform. Read More

Result of a poll in the Software as a Service ( SaaS) LinkedIn group to ask exerts their opinions about which category would see the most growth in 2012 Read More

Review of Synchroteam a mobile workforce management software for businesses. It is mobile and tablet friendly for iPhone, iPad, Android, Blackberry Read More

Review of Wave Accounting, a free online accounting software tool to help small businesses manage their accounts and finances. Wave Accounting is trying to make the process of accounting less arduous and complex so you have more time to attend to your business.

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Review of BambooHR a cloud-based HR software that has the bases covered and offers enterprise-level features to manage all of your important HR functions. Read More

An infographic that involved a comprehensive research, comparing some of the most important web-based project management software features (SaaS). It highlights some of the most important solutions in this space and uses publicly available information to explain how they vary in terms of company si Read More

Review of SmartDraw : an automated visual processor that promises to make life simpler and easier for all those who dread the effort and time required to make a good visual. Read More

Having the customer in mind is not enough for small businesses to compete. This post explains the four pillars of customer obsessed companies. Read More