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Just as Virgin America showed awful customer service, JetBlue shows what an airline that cares about customer service can do. THIS is Influency Read More

Are you stressing because you know big retailers are increasingly offering same-day delivery, and your small ecommerce site can’t afford to do so? If you’re worried that same-day delivery is a game-changer that will make or break your business, you can breathe a sigh of relief. A new study by the B Read More

Part Four: How To Get Out Of A Financial Mess

If you’ve been avoiding looking at your finances, you can stop worrying now. Read the advice below and put it into practice so that you can resolve financial problems and stop feeling overwhelmed.
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I saw an ad that said, “I make $486 every day. Work from home and earn $13,745 a month”. Red flags immediately went off in my head, as this looked like many of the other deceptive work from home opportunities that have been promoted in the past. Read More

Finally! You’re done filling out your tax return, and it’s on the way to the IRS. But you’re not quite finished yet. Read More

Most business people wouldn’t consider stealing somebody else’s online content and presenting it as their own. However, if you’re one of those folks who is diligent about adding original content to your website or blog, chances are you’ll one day find your awesome prose or photos have been pilfered Read More

Customers who visit local businesses often use review websites to provide user generated information about their experience to help others be better informed to make smart consumer decisions. Read More

There are different strategies and tactics that can help you improve your blogging and social media results and here are the ten most effective ones! Read More

See why marketing legend Dan Kennedy believes that the quality of the relationship you have with your list is the REAL asset in a list - not the size of the list Read More

Cross-selling became a popular marketing and customer acquisition technique through customer service and sales contact centers back in the 1990s. In the past ten years it has become a common practice on web sites based on an understanding of consumer insights learned from navigation patterns. Read More