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With the advent of the internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect. They tel Read More

To build a new business, founders need a laser focus on providing an innovative solution to a real problem. Once they achieve that initial traction, their focus needs to change for quicker growth. Most business owners dream of achieving the exponential expansion of a Google or Amazon, but few busi Read More

As an advisor to small businesses and entrepreneurs, I too often hear the desire to be a big company. I have to remind owners that there are advantages to being small, and in fact, many large companies leaders wish their business was small again, to let them be more focused on their customer needs Read More

If you want to make sure that you are keeping your customers as happy as possible, there are many areas which are always worth looking into. And one of the most important is the product packaging that you have.

How you wrap up and display your products is hugely important, not just when they are Read More

In my experience working for and consulting with mature businesses, almost all do a great deal of talking about the innovation work they are doing, with teams dedicated to the endeavor, and constant reassurance to boards and investors that new ideas are endemic to the organization. I have found tha Read More

Are you looking for business books that can take your business to the next level? Here are 25 top-notch entrepreneurship books for beginners! Read More

Starting an Etsy shop could be the perfect way to showcase your creativity and make some extra cash. Here are 10 unique Etsy shop ideas! Read More

In this post, you’ll find plenty of laser cutting business ideas that will allow you to earn an income while also being creative and having fun! Read More

Starting an auto transport broker company is lucrative. This guide covers the steps involved in becoming a fledgling auto transport company. Read More