What do you do when a customer threatens to leave your product or service? Some companies don’t respond at all, while others reply with an exit survey. But for early-stage companies, trying to win them back—and learn from their feedback—is often a better strategy.
10 Ideas for Winning Back Unhappy Customers
Posted by PASjonathan under Customer ServiceFrom http://articles.bplans.com 3825 days ago
Made Hot by: JoshRed on June 6, 2014 5:18 am
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3823 days ago