Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

Do you know what are the most important skills for customer service? Check out the customer service skills examples you should list on your resume. Read More
Retaining customers is one of the most significant challenges for utility businesses. These tips can help you build customer loyalty. Read More
As a business owner, you must take the necessary steps to ensure that your clients and customers receive a positive experience. You can use various approaches to achieve the best outcomes and start implementing them gradually.

Your customer’s interactions with your brand begin with their knowle Read More

8 Customer Service Tips to Improve Your Buyer's Journey

8 Customer Service Tips to Improve Your Buyer\'s Journey - https://newhorizons123.com Avatar Posted by Julie Weishaar under Customer Service
From https://newhorizons123.com 164 days ago
Made Hot by: BizWise on December 7, 2021 7:37 am
The process by which a person decides to purchase is rife with many factors, often the result of their customer service experience. While most of the buying process is dependent on the user’s needs and values, you can actively or indirectly influence their decision. Read More

Best Empathy Statements For Customer Support

Best Empathy Statements For Customer Support - https://www.kixie.com Avatar Posted by joannw2016 under Customer Service
From https://www.kixie.com 165 days ago
Made Hot by: FutureVision on December 6, 2021 10:35 am
Empathy statements demonstrate that you're invested in hearing, understanding, and helping others. When it comes to customer service, empathy statements can be one of your most useful tools.
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Design industry professionals, find out how to maintain customer retention in design so you can streamline revenue and operations. Read More

Why Taking Initiative is Fundamental to Service

Why Taking Initiative is Fundamental to Service - https://strellasocialmedia.com Avatar Posted by centralpawebster under Customer Service
From https://strellasocialmedia.com 184 days ago
Made Hot by: bizyolk on November 18, 2021 10:45 am
You’ve probably heard the phrase, “Customer service is everyone’s job.” It’s not an activity that’s the sole responsibility of one department. Every one of us should be taking the initiative to serve the customer in the best ways possible. Read More
This article will explore how you can successfully partner with an external customer service team to improve service quality—resulting in the best customer experience for your market.
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Online helpdesk software is a powerful and affordable customer management tool. This article features some of the best helpdesk software for small businesses... Read More

Visual Chatbots and B2B: What You Need to Know - Trendemon

Visual Chatbots and B2B: What You Need to Know - Trendemon  - https://trendemon.com Avatar Posted by eyalkatz under Customer Service
From https://trendemon.com 260 days ago
Made Hot by: leonesimmy on September 3, 2021 1:05 pm
We’ve all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: “I just want to talk to a real human!” It’s a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and he Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!