Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

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Online helpdesk software is a powerful and affordable customer management tool. This article features some of the best helpdesk software for small businesses... Read More
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Visual Chatbots and B2B: What You Need to Know - Trendemon

Visual Chatbots and B2B: What You Need to Know - Trendemon - https://trendemon.com Avatar Posted by eyalkatz under Customer Service
From https://trendemon.com 55 days ago
Made Hot by: leonesimmy on September 3, 2021 1:05 pm
We’ve all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: “I just want to talk to a real human!” It’s a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and he Read More
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Everyone knows the importance of customers and clients to a business's survival. This article features some of the best ways to successfully impress your clients... Read More
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There are many great things about being a freelancer and working for yourself, earning your own money. However, there are some drawbacks to this too.

One huge concern for new freelancers and established freelancers alike is being ripped off and taken advantage of. Read More
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Building a business isn't just selling a product, it's building relationships; making personalization in follow-up messages so important, keep reading. Read More
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One satisfied customer will bring 10 more to your business. These tips can help you grow your business by keeping your customers happy. Read More
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In this blog, you’ll learn how to use feedback from customers so that you can get to know your customers, involve them in your decision-making process, and as a happy result, delight them!
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Want to learn how to improve your relationship marketing with your customers to retain them as loyal customers? Read this blog post!
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Customer trust is something you earn. People tend to buy from businesses that they know, like, and most importantly, trust.

Think about the brands that you go back to and shop with time and time again. If you didn’t trust the business, it’s unlikely that you would spend your money with them as m Read More
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When you run a small business, especially in the services industry, how do you help your customers when you can’t reach them?

After all, you just landed that perfect client after doing proposals and showing them what you can do for them.

Next, you have helped them along for a few months but y Read More
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