Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

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Post-COVID Traveling: 6 Ways to Travel Safely

Post-COVID Traveling: 6 Ways to Travel Safely - https://aremorch.com Avatar Posted by AreMorch under Customer Service
From https://aremorch.com 3 days ago
Made Hot by: luvhealthcare on October 22, 2020 10:22 am
ow can hotels assure travelers of safe stays and safe travel post COVID-19? Post-COVID Traveling: 6 Ways to Travel Safely Read More
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How Social Media Monitoring Can Save Your Brand

How Social Media Monitoring Can Save Your Brand - https://strellasocialmedia.com Avatar Posted by centralpawebster under Customer Service
From https://strellasocialmedia.com 4 days ago
Made Hot by: steefen on October 21, 2020 7:31 am
Ever wonder how important it is to monitor your social media channels? Consider this… 67% of consumers use social media networks to seek resolutions to problems with a brand. And, 60% of those who complain via social media expect the brand to respond within an hour. Read More
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Recently, someone who read my post on BizSugar asked the question, “Do you think that the majority of the small companies have allocated energy, time, and resources for online community management?” Martin – this blog’s for you! Read More
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An engaged customer not only provides more business to you, but also recommends it to their friends and families. These strategies can help you keep them engaged. Read More
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Being honest with your customers can help you create a far better customer experience and build a level of trust!
Check out this article to see why you should be always honest when speaking with your customers. Read More
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Traditional customer service skills are necessary, but to deal with today's customers, support reps need to evolve. Here’s 12 skills to look for in 2020. Read More
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How to ensure your community management efforts strike the right chord with your followers. https://bit.ly/StrellaCmmtyMgmtTips Read More
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The challenges and relationship dynamics involved in serving our customers’ customers on social media. Read More
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If you’re not convinced community management is essential, consider this… 50% of customers say they would discontinue doing business with a company that does not respond to a negative social media post. Read More
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Want to know how to improve customer experience? Learn how to do so with customer experience measurement and Process Street's nifty BPM software! Read More
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