No matter what business you're in, at some point in your career you will have to deal with an angry customer. Your challenge is to handle the situation and send the customer away thinking he or she has just done business with the greatest company on earth. Here's a six-step process to quickly resolve a customer complaint.
6 Surefire Ways to Quickly Resolve a Customer Complaint


From http://www.fuelnet.com 5067 days ago
Made Hot by: Bigheights on March 29, 2009 11:45 pm
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