Quality assurance systems are designed with customers’ satisfaction in mind. They are the procedures, processes, organization, and resources that are needed to keep the organization focused on its goals and the activities it puts in place to achieve its goals.





Comments


Written by HeatherStone
3563 days ago

Hi Ann,

Interesting post making a fairly important point between quality management and quality assurance. What, in your mind, is the distinction between the two.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!