Quality assurance systems are designed with customers’ satisfaction in mind. They are the procedures, processes, organization, and resources that are needed to keep the organization focused on its goals and the activities it puts in place to achieve its goals.
7 Essential Steps to Implementing a Process of Quality Assurance
Posted by
AnnMullen under Customer Service
From http://blog.isocertsolutions.com 3586 days ago
Made Hot by: MarketWiz on February 3, 2015 12:53 pm
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Comments
3579 days ago
Interesting post making a fairly important point between quality management and quality assurance. What, in your mind, is the distinction between the two.