Time Magazine's online edition claims customer service is going away. If we are to believe a recent article in Time, before long we'll be self-servicing ourselves in every way imaginable from grocery checkout, to hospital check-in, from computer trouble shooting to phone bill and credit-card problem resolution.
The End of Customer Service (As We Know It)
Posted by
ILuvMktg under Customer Service
From http://www.allbusiness.com 6080 days ago
Made Hot by: on March 31, 2008 3:44 pm
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