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When, Why, and How to Fire That Customer

Posted by Becky under Customer Service
From http://www.businessweek.com 6237 days ago
Made Hot by: on October 24, 2007 1:31 pm

Getting rid of the unprofitable, the time wasters, and the crazy-makers in your midst

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Written by JohnH
6232 days ago

This is tough to do, but once it's done it frees up a lot of time and stress to find better customers.

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