It is mid-month, your accounting department sends out past due notices and you realize that some of the notices come back because the address is bad. A quick check reveals that the address information has been correctly updated in your CRM system but your financial application is still showing old address or typos. This is just one small reason why CRM Integration to your back-office financial/ERP application can make a HUGE difference if they “talked.”
CRM Integration to Financial Applications
Posted by [email protected] under Customer ServiceFrom http://www.customerthink.com 5304 days ago
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